SERVICE & SUPPORT - Metro Sales

Minneapolis - St Paul, Rochester, Owatonna, Mankato, St Cloud, Duluth, Hibbing and Fargo ND

Call Us 800-862-7414

Call Us: (612) 861–4000
Toll Free: (800) 862–7414
Fax Us: (612) 866–8069

Service. Service. Service^®

Pick the type of assistance you need below.

The RIGHT PART, in the RIGHT PLACE, at the RIGHT TIME, with the PROPERLY TRAINED TECHNICIAN SM

Place a Service Request
Complete a short online form to send your information to Metro Sales.

Call Status
Find out the status of your service call.

Order Supplies
To order Supplies for your Ricoh copier,
fax or multi-functional machine.
Complete simple online order form
Call us at 612-861-4595
Toll free at 1-800-861-8616
Send an Email to Metro Sales, Inc

Enter Meter Reading
Send us your meter reading online anytime instead of making a phone call. Have your equipment id number and current meter reading!

Place a Billing Request
A convenient form allows you to request information from our billing department.You will receive a timely response!

Download Software

Contact our help desk with technical inquiries and product support on your copier, fax or multi-functional machine. One of our trained technical support personnel will assist you promptly.

Contact the Metro Sales' Help Desk:
Monday through Friday, 8 am to 5 pm (CST)

Call us at (612) 798-1222
Call toll free (800) 862-7414
Send an E-mail to Metro Sales Inc.

Customer Survey
We'd appreciate your feedback about our company, services, products or this web site.

Software Disclaimer:

Metro Sales, Inc. and Ricoh Corporation do not guarantee any of the files, software programs, drivers, utilities or any material downloaded from this, or any other, Metro Sales or Ricoh site. All such files, programs, drivers, utilities or other material are supplied on an 'as is' basis without any warranties, expressed or implied, or any statement as to the purpose, functionality or compatibility of any software. Neither Metro Sales, Inc. nor Ricoh Corporation shall be held liable for any errors, property damage, loss of time or profits, consequential or incidental damages of any kind arising as a result of operating any software from this or any other Metro Sales or Ricoh site. Send further inquires/responses to: wketterer@metrosales.com or please call us at (612) 861-4000 or (800) 862-7414